Verified Client Case Study
Dr. Elena Marsh, MD — RIVERBEND CARE CLINICS
Medical Director · Midtown Sacramento · 14 yrs · Healthcare · Multi-Clinic · Midtown Sacramento
★ 5.0 · 2 on-record reviews · PPO PPO #121830
“Our Midtown clinic at 2200 J Street sits on a corridor with real overnight foot traffic. Stormhammer's marked patrol closes us out every night and their DARs have twice pre-empted graffiti and syringe incidents before opening.”
Challenge
A Midtown Sacramento walk-in clinic on J Street was seeing overnight loitering, graffiti tags, and biohazard debris (syringes) in the parking lot before 8 a.m. opening — a HIPAA-sensitive space that could not tolerate opening delays.
Stormhammer Security, Inc.'s Approach
- 01Closing walk with the last clinic staff to their cars every night at 8 p.m.
- 02Two overnight sweeps — 1 a.m. and 5 a.m. — with photo documentation of any tagging, debris, or trespass so facilities crews can pre-clean before staff arrive.
- 03Named dispatcher relationship for staff to reach directly if a patient escalates late in the shift.
Measurable Outcome
- ★Twice pre-empted graffiti and syringe incidents before opening, saving cleanup delays that would have blocked patient access.
- ★Zero opening-hour access incidents in the first 12 months.
- ★Staff-to-car escort now standard practice at every location.
Properties & scope
RiverBend Care — 2200 J Street Midtown clinic · walk-in flagship
Verified firm reference: RIVERBEND CARE CLINICS → sacramento-care-collective.lovable.app
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