Verified Client Case Study
Rohan Patel — FAMILY UNION PROP MGMT
Residential Portfolio Manager · 12 yrs · Multifamily · North Sacramento · North Sacramento
★ 5.0 · 3 on-record reviews · PPO PPO #121830
“Six North Sacramento communities, 54 doors — Stormhammer's $15/night patrol replaced a $5,600/mo national contract and our resident retention climbed 14 points.”
Challenge
Six small multifamily communities across North Sacramento were paying a single national vendor $5,600/month with no on-site presence between weekly drive-bys. Resident complaints about unauthorized parking, noise, and non-tenant trespass were climbing.
Stormhammer Security, Inc.'s Approach
- 01Consolidated all six properties onto a $15/night per-property patrol contract with shared dispatcher coverage.
- 02Nightly timestamped photo evidence of parking violations, trespass, and noise incidents — dropped straight into the property manager's 3-day-notice pipeline.
- 03Same officers on the same properties long-term so residents recognize the marked SUV and know who is on shift.
Measurable Outcome
- ★Resident retention climbed 14 points year-over-year across all 54 doors.
- ★Monthly security spend dropped from $5,600 to under $2,800 across the portfolio.
- ★Photo-timestamped incident logs shortened 3-day-notice processing from days to hours.
Properties & scope
Cottonwood Court · Sutter Grove · Riverbend Flats · Almond Terrace · Magnolia Lane · Poplar Ridge (54 units)
Verified firm reference: FAMILY UNION PROP MGMT → properties-california.lovable.app
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