20-Minute Alarm Response SLA — Sacramento Construction
The 20-minute alarm response Sacramento GCs put on paper before mobilizing security.
Most Sacramento security vendors quote 'fast response'. Fast isn't a number. This post lists the SLAs we back with credit-on-miss, written into every SOW as Exhibit C.
The SLA table
Alarm response: ≤ 20 minutes inside 50-mi Sacramento radius. Missed-tour failover: ≤ 30 minutes. Fire watch mobilization: ≤ 2 hours 24/7. Written incident report: ≤ 4 hours. Same-day new-site mobilization: first tour by 20:00 local.
ZIPs we cover for security guard response time sla sacramento
Don't see your ZIP? Call (530) 902-9390 — our 50-mile dispatch radius covers every ZIP in Sacramento, Yolo, Placer and most of El Dorado / San Joaquin County.
Common questions
What happens if you miss the SLA?+
Missed SLAs credit back the affected shift dollar-for-dollar on the next invoice. Repeat misses trigger mid-contract termination without penalty.
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Sacramento dispatcher answers in person. Marked, GPS-tracked patrol from $15/night. No long-term contract.
Stormhammer Security, Inc. · CA BSIS PPO #121830 · https://sacsecuritypatrol.com/posts/20-minute-alarm-response-sla-construction-sacramento