Multi-Housing Patrol & Amenity Lock/Unlock — Sacramento

Frequently asked questions

• What is an amenity lock/unlock service for apartments?+

  A nightly patrol officer physically closes and locks resident amenities at a set curfew (pool 10pm, gym 11pm, laundry 11pm, clubhouse 10pm) and reopens them at a set morning time (typically 5–6am). Each lock and unlock is timestamped, photo-verified, and delivered in a next-morning report so property management has a legal record for insurance and lease enforcement.

• How much does amenity lock/unlock cost in Sacramento?+

  Bundled with mobile patrol from $15/visit — one visit covers full amenity close (pool, gym, laundry, clubhouse, mailroom, trash room, dog park) in a single 20–30 minute sweep. Morning unlock adds one visit at the same rate. Multi-property portfolios discount further.

• Why do Sacramento apartments need photo-verified lockup?+

  California habitability law and most master insurance policies require documented amenity closure at posted curfew. Photo-timestamped proof protects the property from slip-and-fall claims after hours, unauthorized pool use liability, and lease-violation disputes. It's also the fastest way to shut down noise complaints from neighbors.

• What amenities do you lock up nightly?+

  Pool gate, spa gate, fitness center, laundry rooms (all buildings), clubhouse, business center, mailroom / package room, trash rooms and dumpster corrals, dog park gates, EV charger area, tennis / pickleball courts, and leasing office. Any resident amenity with a lease-posted curfew.

• Do you unlock amenities in the morning?+

  Yes — standard morning unlock window is 5–6am. Officer opens pool gate (per Cal-OSHA / CDPH posted hours), unlocks fitness center, opens laundry rooms, and photos each open state. Delivered in the same DAR as the previous night's close-out. Call (530) 902-9390.

• Can you handle leasing office morning open?+

  Yes — dedicated leasing-office morning unlock (typical 8am) with alarm disarm, lights on, coffee-station bootstrap if the property provides supplies, and a walk-through photo before the leasing team arrives.

• What happens if a resident is in the amenity at curfew?+

  Officers use scripted courteous verbal warn-out (bilingual English/Spanish available), give a 5-minute window, and photo-log any refusal for property management's lease-violation file. No physical enforcement — we protect the property's liability posture, not act as police.

• How does this integrate with our existing courtesy patrol?+

  We do both under one contract — courtesy patrol tours (noise, unauthorized guests, parking) plus amenity lockup on the same nightly visit. One officer, one bill, one report. Most Sacramento communities save 20–30% consolidating both onto Stormhammer.